FindU – Privacy Policy

Last updated: 1 Aug 2025 (v1.0)

Your privacy is important to us. Please read this Privacy Policy carefully. By accessing or using FindU, you acknowledge that you understand and accept the practices described below. If you do not agree, please do not use the Service.

1. Scope & Acceptance

1.1 This Privacy Policy ("Policy") governs all personal and nonpersonal data processed by FindU.io in connection with the FindU website, applications, and related services (collectively, the "Service").

1.2 By accessing the Service, you acknowledge that you have read, understood, and agreed to this Policy. If you do not agree, do not use the Service.

2. Information We Collect

We reserve the right to collect any information you choose to provide and any information our systems generate while you interact with the Service, including:

TypeExamples
IdentifiersName, email, phone, postal address, socialmedia handle
Demographic & Academic DataAge range, school, qualifications, CVs, recorded interview answers
Technical DataIP address, device IDs, browser type, operating system, session timestamps
Usage MetricsPages viewed, clicks, time spent, error logs, referral URLs
Payment DataTransaction amounts, masked card details, billing address (processed by thirdparty processor)
CommunicationsEmails, chat transcripts, survey responses, support tickets

We may correlate or combine any of the above with data obtained from public sources, advertising partners, or social platforms.

3. How We Use Information

We may use, reproduce, adapt, and exploit collected information for any legitimate business purpose, including but not limited to:

  1. Operating and securing the Service;
  2. Improving existing features and developing new offerings;
  3. Training, evaluating, and tuning artificialintelligence models;
  4. Research and analytics (including commercial market research);
  5. Marketing, advertising, and promotional messages;
  6. Facilitating payments and fraud prevention;
  7. Enforcing our Terms of Service and other policies;
  8. Complying with applicable laws and responding to legal requests.

We may create aggregated, anonymised, or deidentified datasets from your information and use or share those datasets at our sole discretion.

4. Legal Bases (Where Required)

Where a specific law obliges us to identify a legal basis (e.g., GDPR, UK GDPR), we rely on: (a) contractual necessity, (b) legitimate interests, (c) consent (for optional marketing and partner outreach), and (d) legal obligation. Nothing in this Policy grants you rights wider than those mandated by applicable law.

5. How We Share Information

We may share your information under the circumstances below. By continuing to use the Service, you consent to these disclosures.

RecipientPurposeNotes
Affiliates & SubsidiariesInternal business operationsSubject to this Policy
Service Providers & ContractorsHosting, analytics, customer support, payment processing, email deliveryBound by confidentiality where commercially reasonable
Academic or Industry PartnersIf you explicitly optin, we may share your contact details so they can send you information about courses, interviews, or opportunitiesOptin can be revoked at any time via account settings
Advertising & Marketing PartnersAudience measurement, personalised adsPseudonymised or hashed identifiers where feasible
Business TransfersMerger, acquisition, asset sale, financing, or insolvencySuccessor bound to materially similar privacy commitments
Legal & SafetyRespond to subpoenas or protect the rights, property, or safety of FindU, users, or othersWe may disclose any data we deem relevant

6. International Data Transfers

We operate globally. Your information may be stored or processed on servers in any country where we or our service providers maintain facilities. We take commercially reasonable steps to protect data during transfer but make no representation that any particular jurisdiction offers equivalent privacy protections.

7. Cookies, Pixels & Similar Tech

We and selected partners employ cookies, local storage, beacons, SDKs, and similar technologies to recognise you and collect usage data. You may disable cookies in your browser, but parts of the Service may fail to function.

8. Data Retention

We retain information for as long as we consider it useful to fulfil the purposes outlined in this Policy, including backups, dispute resolution, and legal compliance, after which we may delete or anonymise it at our discretion.

9. Your Choices & Rights

  • Marketing Communications: Optout any time via the unsubscribe link or account settings.
  • Account Data: You can review, update, or delete certain profile fields in your account dashboard.
  • Deletion Request: You may request deletion of your account by emailing [email protected]. We reserve the right to retain data where legally required or for legitimate interests (e.g., security, backups).
  • Regulatory Rights: If a privacy law grants you additional rights (e.g., GDPR access or CCPA deletion), we will honour verified requests as the law requires.

10. Data Security & No-Warranty Disclaimer

We employ commercially reasonable administrative, technical, and physical safeguards. HOWEVER, no security measures are perfect and we do not guarantee the security of your data. You use the Service at your own risk.

11. Children's Privacy

The Service is intended for users 16 years and older, or 13 years and older with parental consent. We do not knowingly collect personal information from anyone under the required age. If we discover such data, we will delete it.

12. ThirdParty Links & Services

The Service may contain links to thirdparty sites or integrate thirdparty components. We are not responsible for their content or privacy practices. Your interactions with third parties are governed by their terms and policies.

13. Changes to This Policy

We may revise this Policy at any time. Changes are effective immediately upon posting the updated Policy. Material changes will be indicated by updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.

14. Contact Us